📜 Terms and Condition

Brand Name: Wowriva
Legal Trade Name: The Glory

Welcome to Wowriva! By accessing or purchasing from our website, you (“customer”, “user”, “you”) agree to be bound by the following Terms & Conditions (“Terms”). Please read them carefully before using our services.

1. Use of Website

• By accessing or using our website, you confirm that you are at least 18 years of age or using it under the supervision of a parent/guardian.

• You agree not to misuse the website by introducing viruses, attempting unauthorized access, or engaging in fraudulent activities.

• We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if misuse or fraud is suspected.

2. Products & Orders

• All products listed on our website are subject to availability.

• Images are for representation purposes only; actual product colors, designs, or packaging may vary slightly.

• By placing an order, you agree to provide accurate and complete details (name, address, contact number, etc.).

• We are not responsible for non-delivery or delays due to incorrect or incomplete details provided by the customer.

3. Pricing & Payment

• All prices are displayed in INR (₹) and include applicable taxes, unless stated otherwise.

• We reserve the right to change prices at any time without prior notice.

• Payments must be made via secure gateways available on our website. We do not store your card or bank details.

• For Cash on Delivery (COD) orders, customers must pay the exact order amount at the time of delivery.

4. Cancellation Policy

• Orders may be cancelled within 3 hours of placement by contacting us via Email (contact@wowriva.com) or WhatsApp (+91 9310491078).

• Once the order has been processed, it cannot be cancelled.

• Wowriva reserves the right to cancel any order in case of stock unavailability, payment issues, or suspected fraudulent activity.

5. Return & Refund Policy

• Returns are accepted only if:

  1. The product is received in a damaged condition from the seller’s side, OR

  2. The customer is not satisfied with the product quality (must be unused, undamaged, and in original condition).

• Customers must raise a return request within 12 hours of delivery via Email or WhatsApp.

• Mandatory: A clear unboxing video from the sealed package is required to process any return/refund claim.

• No return/refund will be accepted if:

  • The product is damaged due to customer handling.

  • The unboxing video is not provided.

  • The request is raised after 12 hours.

6. Intellectual Property

• All content on the website, including text, images, graphics, logos, designs, and software, is the property of The Glory (Wowriva).

• You may not copy, reproduce, distribute, or use any material from our website without written permission.

7. Limitation of Liability

• Wowriva shall not be liable for any indirect, incidental, or consequential damages resulting from use of our website or products.

• Our liability is limited strictly to the value of the product purchased.

• We do not guarantee uninterrupted or error-free operation of the website.

8. Third-Party Links

• Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or services of such external websites.

9. Governing Law & Jurisdiction

• These Terms & Conditions shall be governed by and interpreted under the laws of India.

• In case of disputes, jurisdiction shall lie exclusively with the courts of [Insert Your City/State].

10. Changes to Terms

• Wowriva reserves the right to update or modify these Terms & Conditions at any time.

• Updated Terms will be posted on the website with the “Last Updated” date. Continued use of the website after changes constitutes acceptance of the revised Terms.

11. Contact Us

For queries or concerns regarding these Terms & Conditions, you may contact us at:

📧 Email: contact@wowriva.com📱 WhatsApp: +91 9310491078
🏢 Company: The Glory (Brand: Wowriva)