🔄 Return Policy — Wowriva (The Glory)

At Wowriva, we ensure quality products and a transparent return process.

1. Eligibility

Returns are accepted only if:

  • The product arrives damaged, or

  • You are not satisfied with the quality

Conditions:
Product must be unused, undamaged, and in original packaging with all tags intact.

2. Return Request Timeline

You must request a return within 12 hours of delivery.

3. Mandatory Requirement

A clear unboxing video from the sealed package is required for all return claims.
Claims without an unboxing video will be rejected.

4. Non-Returnable Cases

Returns are not accepted if:

  • Product is damaged by the customer

  • No unboxing video is provided

  • Product is used or missing packaging/tags

  • Return request is made after 12 hours

5. Return Process

  • Email us your Order ID, reason for return, and unboxing video

  • We verify your claim

  • If approved, pickup will be arranged

  • Refund/replacement is processed after inspection

6. Important Notes

  • No unconditional returns

  • Final decision lies with Wowriva (The Glory)

  • Placing an order means you accept this policy

📩 Contact

Email: contact@wowriva.com